[
 {
  "complaint_id": "24324628",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24319560",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316159",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315885",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316116",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315625",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account status incorrect",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "LA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24314264",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Funds not received from closed account",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312182",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312823",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24311457",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312405",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312607",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24310552",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24307127",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24309416",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Cashing a check",
  "company": "ALLY FINANCIAL INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306977",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306225",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24304033",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "Self Financial Inc.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306713",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24300230",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "DE",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24296571",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295888",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295841",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "CA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295900",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24294202",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292951",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292256",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291519",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292033",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24293214",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Card was charged for something you did not purchase with the card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291122",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291205",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288948",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288720",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288437",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Didn't receive terms that were advertised",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24289888",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287378",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287241",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287926",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287161",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "OH",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24286136",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24285502",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "OK",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24284251",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283438",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279529",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279317",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279980",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Problem with personal statement of dispute",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283308",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem when making payments",
  "sub_issue": "Problem during payment process",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "WI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278817",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Improper use of your report",
  "sub_issue": "Reporting company used your report improperly",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278046",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278849",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "MA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274789",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274367",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272860",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24273216",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272518",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272352",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Company closed your account",
  "company": "Chime Financial Inc",
  "state": "VA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272649",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270784",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271773",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271328",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270707",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270847",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24269574",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24268543",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24266712",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "FL",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24267253",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264685",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "ALLY FINANCIAL INC.",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24265944",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264339",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "VT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263562",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Trouble using your card",
  "sub_issue": "Credit card company won't increase or decrease your credit limit",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "NC",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264429",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24261196",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257587",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257245",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AR",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24254777",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263098",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263337",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with rewards from credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253990",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Application denied",
  "company": "WELLS FARGO & COMPANY",
  "state": "WA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253112",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253074",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "Experian Information Solutions Inc.",
  "state": "KS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24250023",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "Chime Financial Inc",
  "state": "WI",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249493",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "WESTERN UNION COMPANY, THE",
  "state": "TN",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249737",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246343",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "Sparrow Financial, Inc.",
  "state": "TX",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246229",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246683",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24245137",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24243394",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "SD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24241144",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239759",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239793",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239722",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Can't stop withdrawals from your account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24236670",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with balance transfer",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24237094",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Account opened without my consent or knowledge",
  "company": "ALLY FINANCIAL INC.",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235617",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem making or receiving payments",
  "company": "ALLY FINANCIAL INC.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235426",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239919",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234242",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234775",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24324628",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24319560",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316159",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315885",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316116",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315625",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account status incorrect",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "LA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24314264",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Funds not received from closed account",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312182",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312823",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24311457",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312405",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312607",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24310552",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24307127",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24309416",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Cashing a check",
  "company": "ALLY FINANCIAL INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306977",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306225",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24304033",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "Self Financial Inc.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306713",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24300230",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "DE",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24296571",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295888",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295841",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "CA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295900",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24294202",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292951",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292256",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291519",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292033",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24293214",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Card was charged for something you did not purchase with the card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291122",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291205",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288948",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288720",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288437",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Didn't receive terms that were advertised",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24289888",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287378",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287241",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287926",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287161",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "OH",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24286136",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24285502",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "OK",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24284251",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283438",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279529",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279317",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279980",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Problem with personal statement of dispute",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283308",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem when making payments",
  "sub_issue": "Problem during payment process",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "WI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278817",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Improper use of your report",
  "sub_issue": "Reporting company used your report improperly",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278046",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278849",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "MA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274789",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274367",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272860",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24273216",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272518",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272352",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Company closed your account",
  "company": "Chime Financial Inc",
  "state": "VA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272649",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270784",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271773",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271328",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270707",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270847",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24269574",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24268543",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24266712",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "FL",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24267253",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264685",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "ALLY FINANCIAL INC.",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24265944",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264339",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "VT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263562",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Trouble using your card",
  "sub_issue": "Credit card company won't increase or decrease your credit limit",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "NC",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264429",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24261196",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257587",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257245",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AR",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24254777",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263098",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263337",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with rewards from credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253990",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Application denied",
  "company": "WELLS FARGO & COMPANY",
  "state": "WA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253112",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253074",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "Experian Information Solutions Inc.",
  "state": "KS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24250023",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "Chime Financial Inc",
  "state": "WI",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249493",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "WESTERN UNION COMPANY, THE",
  "state": "TN",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249737",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246343",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "Sparrow Financial, Inc.",
  "state": "TX",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246229",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246683",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24245137",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24243394",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "SD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24241144",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239759",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239793",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239722",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Can't stop withdrawals from your account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24236670",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with balance transfer",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24237094",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Account opened without my consent or knowledge",
  "company": "ALLY FINANCIAL INC.",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235617",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem making or receiving payments",
  "company": "ALLY FINANCIAL INC.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235426",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239919",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234242",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234775",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24324628",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24319560",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316159",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315885",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316116",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315625",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account status incorrect",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "LA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24314264",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Funds not received from closed account",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312182",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312823",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24311457",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312405",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312607",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24310552",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24307127",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24309416",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Cashing a check",
  "company": "ALLY FINANCIAL INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306977",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306225",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24304033",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "Self Financial Inc.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306713",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24300230",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "DE",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24296571",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295888",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295841",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "CA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295900",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24294202",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292951",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292256",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291519",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292033",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24293214",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Card was charged for something you did not purchase with the card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291122",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291205",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288948",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288720",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288437",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Didn't receive terms that were advertised",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24289888",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287378",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287241",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287926",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287161",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "OH",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24286136",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24285502",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "OK",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24284251",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283438",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279529",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279317",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279980",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Problem with personal statement of dispute",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283308",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem when making payments",
  "sub_issue": "Problem during payment process",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "WI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278817",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Improper use of your report",
  "sub_issue": "Reporting company used your report improperly",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278046",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278849",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "MA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274789",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274367",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272860",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24273216",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272518",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272352",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Company closed your account",
  "company": "Chime Financial Inc",
  "state": "VA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272649",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270784",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271773",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271328",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270707",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270847",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24269574",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24268543",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24266712",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "FL",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24267253",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264685",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "ALLY FINANCIAL INC.",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24265944",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264339",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "VT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263562",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Trouble using your card",
  "sub_issue": "Credit card company won't increase or decrease your credit limit",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "NC",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264429",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24261196",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257587",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257245",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AR",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24254777",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263098",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263337",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with rewards from credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253990",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Application denied",
  "company": "WELLS FARGO & COMPANY",
  "state": "WA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253112",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253074",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "Experian Information Solutions Inc.",
  "state": "KS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24250023",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "Chime Financial Inc",
  "state": "WI",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249493",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "WESTERN UNION COMPANY, THE",
  "state": "TN",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249737",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246343",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "Sparrow Financial, Inc.",
  "state": "TX",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246229",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246683",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24245137",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24243394",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "SD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24241144",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239759",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239793",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239722",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Can't stop withdrawals from your account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24236670",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with balance transfer",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24237094",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Account opened without my consent or knowledge",
  "company": "ALLY FINANCIAL INC.",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235617",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem making or receiving payments",
  "company": "ALLY FINANCIAL INC.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235426",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239919",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234242",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234775",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24324628",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24319560",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316159",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315885",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316116",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315625",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account status incorrect",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "LA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24314264",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Funds not received from closed account",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312182",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312823",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24311457",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312405",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312607",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24310552",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24307127",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24309416",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Cashing a check",
  "company": "ALLY FINANCIAL INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306977",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306225",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24304033",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "Self Financial Inc.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306713",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24300230",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "DE",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24296571",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295888",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295841",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "CA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295900",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24294202",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292951",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292256",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291519",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292033",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24293214",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Card was charged for something you did not purchase with the card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291122",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291205",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288948",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288720",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288437",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Didn't receive terms that were advertised",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24289888",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287378",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287241",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287926",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287161",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "OH",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24286136",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24285502",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "OK",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24284251",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283438",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279529",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279317",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279980",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Problem with personal statement of dispute",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283308",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem when making payments",
  "sub_issue": "Problem during payment process",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "WI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278817",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Improper use of your report",
  "sub_issue": "Reporting company used your report improperly",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278046",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278849",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "MA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274789",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274367",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272860",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24273216",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272518",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272352",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Company closed your account",
  "company": "Chime Financial Inc",
  "state": "VA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272649",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270784",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271773",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271328",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270707",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270847",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24269574",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24268543",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24266712",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "FL",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24267253",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264685",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "ALLY FINANCIAL INC.",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24265944",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264339",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "VT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263562",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Trouble using your card",
  "sub_issue": "Credit card company won't increase or decrease your credit limit",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "NC",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264429",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24261196",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257587",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257245",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AR",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24254777",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263098",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263337",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with rewards from credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253990",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Application denied",
  "company": "WELLS FARGO & COMPANY",
  "state": "WA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253112",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253074",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "Experian Information Solutions Inc.",
  "state": "KS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24250023",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "Chime Financial Inc",
  "state": "WI",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249493",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "WESTERN UNION COMPANY, THE",
  "state": "TN",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249737",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246343",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "Sparrow Financial, Inc.",
  "state": "TX",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246229",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246683",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24245137",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24243394",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "SD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24241144",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239759",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239793",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239722",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Can't stop withdrawals from your account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24236670",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with balance transfer",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24237094",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Account opened without my consent or knowledge",
  "company": "ALLY FINANCIAL INC.",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235617",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem making or receiving payments",
  "company": "ALLY FINANCIAL INC.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235426",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239919",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234242",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234775",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24324628",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24319560",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316159",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315885",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24316116",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24315625",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account status incorrect",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "LA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24314264",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Funds not received from closed account",
  "company": "PNC Bank N.A.",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312182",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312823",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24311457",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312405",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24312607",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24310552",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24307127",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24309416",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Cashing a check",
  "company": "ALLY FINANCIAL INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306977",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306225",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24304033",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Incorrect information on your report",
  "sub_issue": "Account information incorrect",
  "company": "Self Financial Inc.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24306713",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24300230",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "DE",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24296571",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295888",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295841",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "CA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24295900",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24294202",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292951",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292256",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "PNC Bank N.A.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291519",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24292033",
  "date_received": "2026-07-17",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24293214",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Card was charged for something you did not purchase with the card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291122",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24291205",
  "date_received": "2026-07-17",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288948",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288720",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24288437",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Didn't receive terms that were advertised",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24289888",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "CL Holdings LLC",
  "state": "TX",
  "company_response": "Closed with non-monetary relief",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287378",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287241",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287926",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24287161",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "OH",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24286136",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Didn't receive advertised or promotional terms",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24285502",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "OK",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24284251",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283438",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279529",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279317",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "IL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24279980",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Problem with personal statement of dispute",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "NJ",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24283308",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem when making payments",
  "sub_issue": "Problem during payment process",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "WI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278817",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Improper use of your report",
  "sub_issue": "Reporting company used your report improperly",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278046",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "MD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24278849",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "PNC Bank N.A.",
  "state": "MA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274789",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Closing your account",
  "sub_issue": "Company closed your account",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24274367",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272860",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24273216",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272518",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272352",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Closing an account",
  "sub_issue": "Company closed your account",
  "company": "Chime Financial Inc",
  "state": "VA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24272649",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270784",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271773",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Other problem",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24271328",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270707",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "PNC Bank N.A.",
  "state": "CO",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24270847",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "MOUNTAIN AMERICA FEDERAL CREDIT UNION",
  "state": "UT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24269574",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "PNC Bank N.A.",
  "state": "NY",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24268543",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24266712",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "FL",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24267253",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "CT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264685",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Unable to open an account",
  "company": "ALLY FINANCIAL INC.",
  "state": "MS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24265944",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264339",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "ALLY FINANCIAL INC.",
  "state": "VT",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263562",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Trouble using your card",
  "sub_issue": "Credit card company won't increase or decrease your credit limit",
  "company": "AMERICAN EXPRESS COMPANY",
  "state": "NC",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24264429",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24261196",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257587",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24257245",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a purchase shown on your statement",
  "sub_issue": "Credit card company isn't resolving a dispute about a purchase on your statement",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AR",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24254777",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "HI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263098",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "ALLY FINANCIAL INC.",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24263337",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with rewards from credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253990",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Application denied",
  "company": "WELLS FARGO & COMPANY",
  "state": "WA",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253112",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24253074",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Problem with a company's investigation into an existing problem",
  "sub_issue": "Their investigation did not fix an error on your report",
  "company": "Experian Information Solutions Inc.",
  "state": "KS",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24250023",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "Chime Financial Inc",
  "state": "WI",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249493",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "WESTERN UNION COMPANY, THE",
  "state": "TN",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24249737",
  "date_received": "2026-07-16",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "GA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246343",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Fees or interest",
  "sub_issue": "Problem with fees",
  "company": "Sparrow Financial, Inc.",
  "state": "TX",
  "company_response": "Closed with explanation",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246229",
  "date_received": "2026-07-16",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "MI",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24246683",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem accessing account",
  "company": "BOEING EMPLOYEES' CREDIT UNION",
  "state": "WA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24245137",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
  "state": "CA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24243394",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "ALLY FINANCIAL INC.",
  "state": "SD",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24241144",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Advertising and marketing, including promotional offers",
  "sub_issue": "Confusing or misleading advertising about the credit card",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239759",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Deposits and withdrawals",
  "company": "PNC Bank N.A.",
  "state": "NC",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239793",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Transaction was not authorized",
  "company": "ALLY FINANCIAL INC.",
  "state": "NV",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239722",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Problem with a lender or other company charging your account",
  "sub_issue": "Can't stop withdrawals from your account",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "AL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24236670",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Other features, terms, or problems",
  "sub_issue": "Problem with balance transfer",
  "company": "BARCLAYS BANK DELAWARE",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24237094",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Opening an account",
  "sub_issue": "Account opened without my consent or knowledge",
  "company": "ALLY FINANCIAL INC.",
  "state": "MN",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235617",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem making or receiving payments",
  "company": "ALLY FINANCIAL INC.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24235426",
  "date_received": "2026-07-15",
  "product": "Credit card",
  "issue": "Getting a credit card",
  "sub_issue": "Card opened without my consent or knowledge",
  "company": "Experian Information Solutions Inc.",
  "state": "PA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24239919",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "FL",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234242",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Funds not handled or disbursed as instructed",
  "company": "BANK OF AMERICA, NATIONAL ASSOCIATION",
  "state": "VA",
  "company_response": "In progress",
  "timely": "Yes"
 },
 {
  "complaint_id": "24234775",
  "date_received": "2026-07-15",
  "product": "Checking or savings account",
  "issue": "Managing an account",
  "sub_issue": "Problem using a debit or ATM card",
  "company": "NAVY FEDERAL CREDIT UNION",
  "state": "TX",
  "company_response": "In progress",
  "timely": "Yes"
 }
]